Privacy Policy

Last Updated: June 4, 2025

Dogen Co., Ltd. (hereinafter, "the Company") recognizes the importance of protecting the personal information of users (hereinafter, "Users") who use our website (https://www.dougen-export.com/, hereinafter, "this Site") and hereby establishes this Privacy Policy (hereinafter, "this Policy"). This Policy applies to all personal information that the Company obtains and uses on this Site.

1. Compliance with Laws and Guidelines

The Company complies with the Act on the Protection of Personal Information of Japan ("APPI"), the EU General Data Protection Regulation ("GDPR"), and other relevant laws and guidelines, and strives to handle and protect personal information appropriately.

2. Personal Information We Collect

We may collect the following information through the following methods:

Information entered in inquiry forms, etc. (name, company name, title, telephone number, e‑mail address, etc.)

Business card information provided at exhibitions, seminars, etc.

Information provided when applying for employment, such as résumés and work histories

Information automatically collected through cookies, web beacons and other technologies, such as IP address, browser type, and access logs

3. Purposes of Use of Personal Information

The Company uses the collected personal information for the following purposes:

To respond to inquiries, send materials, provide quotations and proposals, and perform other sales activities

To provide information and marketing about our products and services, exhibitions, seminars, etc. (e‑mail newsletters, advertising, etc.)

To execute and perform contracts, manage transactions, and handle billing and payments

To conduct recruitment screening, manage internships, and administer human resources after hiring

To create and analyze statistical data for the improvement and development of our services

To comply with laws or respond to requests from governmental authorities

For other purposes ancillary to the above

4. Joint Use of Personal Information

The Company may jointly use personal information with its parent company, DGG Co., Ltd., and other group companies within the scope of the purposes of use above. In such cases, the Company will be responsible for managing the jointly used personal information.

5. Provision of Personal Information to Third Parties

Except as permitted by law, the Company will not provide personal information to third parties without the User’s consent. However, the Company may provide personal information to outsourced service providers, such as those performing delivery services or system operations, to the extent necessary.

6. Management of Personal Information

The Company takes organizational, personnel, physical, and technical security measures to prevent unauthorized access, leakage, loss, or damage of personal information.

7. Requests for Disclosure, Correction, Suspension of Use, etc.

Users may request the disclosure, correction, addition, deletion, or suspension of use of their personal information held by the Company under the APPI. Please contact the inquiry desk in Section 12 for procedures.

8. Use of Cookies and Similar Technologies

The Company uses cookies and similar technologies to understand how this Site is used, improve convenience, and optimize advertising. Users can refuse or delete cookies via browser settings, but some functions of this Site may not be available.

9. Cross‑Border Transfers

The Company may transfer personal information to group companies or service providers located outside Japan. In such cases, the Company will take appropriate measures to ensure an adequate level of protection in accordance with applicable laws.

10. Personal Information of Minors

When collecting personal information from Users under the age of 16, the Company will obtain parental consent and handle such information appropriately.

11. Revisions to this Policy

The Company may revise this Policy in response to changes in laws or business operations. The revised Policy will apply from the time it is posted on this Site.

12. Contact Information

For inquiries or requests regarding the handling of personal information, please contact:

Personal Information Protection Officer

Dogen Co., Ltd.

Address: 5-3-34 Yoshino, Fukushima-ku, Osaka 553-0006 Japan

E‑mail: privacy@dougen-export.com

Phone: +81‑6‑4804‑5100 (Business hours: 9:00–17:00 JST on weekdays)